Dispute Resolution

What it's all about

The PMG Member Logo has been developed to help all those buyers of promotional merchandise and corporate gifts to distinguish the good from the bad. With so many companies offering to sell promotional products these days how can you know who you should buy from?

As the promotional industry's leading body the Promotional Media Group (PMG) have launched our new member logo to make your decision making a lot easier.

PMG members have been qualified and certified by us as being legitimate and professional purveyors of promotional products and services. They are bound by a code of conduct linked to their membership that offers you security in knowing they have an incentive in looking after your business if they want to maintain their membership.

It also offers you security in knowing that in the unlikely event of a problem with a PMG member we have an effective dispute resolution service to make sure your experience with promotional products is a positive one.

Don't take the risk, only buy your merchandise from a PMG member to avoid disappointment as PMG members are the leaders of the industry.

PMG members are bound by a code of conduct to maintain their membership which means they will generally be more professional to deal with than non-members. It also enables us to offer a dispute resolution service if you have any issues with a member that needs to be resolved.

We can only resolve concerns with PMG members so we encourage you to deal with only members for peace of mind when placing merchandise orders.

Please lodge your complaint below and we will be in touch within 48 hours to assist with resolution of your concern. For more urgent matters you can contact us on 1300 66 1537.